Refund and Returns Policy
At Perfect Packaging Partner, we want you to be satisfied with your purchase. If there is a problem with your order, please contact us so we can help resolve it.
Returns
We accept returns of eligible products within 30 days of delivery. Products must be unused, unopened, and in their original packaging and condition.
To request a return, contact us at admin@perfectpackagingpartner.com before sending the product back. Please include your order number and the reason for the return. Returns sent without prior authorization may not be accepted.
Damaged, Defective, or Incorrect Products
Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact us promptly at admin@perfectpackagingpartner.com. Please include your order number and, when applicable, photographs showing the issue.
If the problem resulted from our error or the product arrived damaged or defective, we will work with you to provide an appropriate replacement or refund at no additional shipping cost to you.
Return Shipping
For returns due to customer preference, ordering the wrong product, or other reasons not caused by an error on our part, the customer is responsible for return shipping costs.
Original shipping charges, if any, and expedited shipping charges are non-refundable unless the return results from our error or a damaged or defective product.
Refunds
Once an authorized return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method. Please allow additional time for your bank or credit card company to process and post the refund.
Non-Returnable Items
Products that have been opened, used, altered, or are not in their original condition may not be eligible for return unless they arrived damaged or defective.
Order Cancellations
If you need to cancel an order, contact us as soon as possible. We will make every effort to accommodate the request, but orders that have already entered the fulfillment or shipping process may not be cancellable.
Questions
For questions about returns or refunds, contact:
Perfect Packaging Partner, LLC
Email: admin@perfectpackagingpartner.com